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Payment status flow chart
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Payment Failure reason codes
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Reason code
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Description
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Reason code | Description | Flow |
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CANCELED_BY_PAYER_AT_EVERIFIN | Payer rejected the payment on Everifin Paygate page before authorization has been initiated. | REDIRECT |
BANK_NOT_FOUND | Payer has not found the desired bank and wants to choose different payment method at the merchant's site. | REDIRECT |
MANUAL_TRANSFER_REQUESTED | Payer has not found the desired bank and decided to receive payment details for the manual bank transfer via email. This feature is turned off by default. | REDIRECT |
CANCELED_BY_PAYER_AT_BANK | Payer canceled the payment on the bank’s page. | ALL |
INSUFFICIENT_AMOUNT | Payer does not have enough funds on his account to make the payment. | ALL |
AML_BLOCKED | Payer’s funds have been blocked at the bank as a result of bank’s AML checks. Payer needs to contact the bank to treat the situation further. | ALL |
OTHER | Other, unspecified failure reasons (e.g. payment authorization failed, bank API temporary outage etc.) | ALL |
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