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Situation | Handling |
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After redirect back to merchant, the payment is still in PROCESSING status. | In some rare cases it may happen the payment is not in final status at the moment of redirection back to merchant but still in PROCESSING status (i.e. the bank has not processed the payment yet). The possible reactions are described here: https://everifin.atlassian.net/wiki/spaces/EPAD/pages/2467561491/Paygate+Payment+Flow#Recommended-reactions-to-payment-statuses |
Customer interrupts the payment process and does not return to merchant’s e-shop page. | These situations can be handled by webhooks functionality. As a backup solution, process of polling the payment detail endpoint by the client in some interval should be implemented by the merchant. |
Webhooks integration
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(Highly recommended)
We highly recommend to implement webhooks functionality. It has multiple advantages:
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