Connecting Bank Account
- Michal Gregor
- Juraj Malecka
After logging in using your new Everifin account: Create Everifin user account, you will enter the Everifin app dashboard and can proceed with connecting a new bank account (either personal or business). Click on the “plus” card in appropriate section
In the next screen select a Country and Bank
After this, follow the bank’s instructions.
If the Connection was successful, you will be presented with a screen that will look similar to the following. In case the user is connecting very first bank account, the system requires the user identity information to be populated (described below in section Connecting Bank Account | Account owner and identity information ).
Note that the test environment is usually refreshed every two weeks, and sometimes even more often. It might happen that your bank connections are removed, and you may need to connect the bank again.
Account owner and identity information
The following steps are required only when connecting very first bank account. Once this process is done, connecting further accounts require only the steps described above.
After connecting the bank account, our system will try to automatically pre-load account owner information. There are cases, where bank API will not provide accurate information and in such cases fields Name, Surname and Country need to be filled manually
Account Owner info will be displayed on the upper right side of the dashboard
This info can be also changed in Settings - Personal Information
There are cases where user needs to upload ID or passport in order to verify identity due to the legal obligation (AML check). Once this situation appears, user is informed in the notification bar displayed in the top of the dashboard and also receives an email notification. Afterwards, the user has a 3 days time-frame to complete this request, otherwise the Everifin account will be locked. User can start the document check process by clicking on the “Document Check” button in the notification bar
User can upload a photo of ID card or passport
Once the scanning process is complete, the following screen appears where user can check and confirm information based on provided ID document. If all required fields are filled out properly user is taken back to the dashboard and registration process is successfully finished.